Shipping policy
Shipping Policy
Processing
Orders are normally dispatched within 1–3 working days, excluding weekends and UK bank holidays. Any longer lead time will be stated on the product page or communicated to you.
International Orders
International orders may be subject to import VAT, customs duties and carrier handling charges. These charges are not included in the product or delivery price and are the customer’s responsibility.
Standard international shipping £14.99
Reduced international shipping £9.99 for orders over £75 - Import fees may apply on or prior to delivery.
UK Delivery
Standard UK delivery normally takes 2–5 working days after dispatch. Delivery times are estimates unless a guaranteed service is specifically offered at checkout.
Available delivery options and charges are shown before payment. Tracking or delivery-confirmation details will be emailed where available.
Free UK delivery over £20.
Free Express delivery over £50
Delivery addresses
Please check your address before ordering. Contact info@ffmototech.com immediately if it is incorrect. We cannot guarantee changes after processing or dispatch.
Additional postage may be charged if an order is returned because the address was incorrect, delivery was refused or the parcel was not collected.
Delays, loss and damage
Carrier disruption, weather, peak periods and customs may cause delays outside our control. If an order appears lost, we may need to complete the carrier’s investigation before providing a replacement or refund.
Report damaged or incorrect deliveries promptly, including your order number and photographs of the item and packaging.
International delivery
International shipping is available only where offered at checkout. Unless checkout confirms otherwise, recipients are responsible for applicable import duties, taxes and customs fees.
Contact
For delivery enquiries, email info@ffmototech.com with your order number. Your statutory rights are unaffected.
Processing
Orders are normally dispatched within 1–3 working days, excluding weekends and UK bank holidays. Any longer lead time will be stated on the product page or communicated to you.
UK delivery
Standard UK delivery normally takes 2–5 working days after dispatch. Delivery times are estimates unless a guaranteed service is specifically offered at checkout.
Available delivery options and charges are shown before payment. Tracking or delivery-confirmation details will be emailed where available.
Delivery addresses
Please check your address before ordering. Contact info@ffmototech.com immediately if it is incorrect. We cannot guarantee changes after processing or dispatch.
Additional postage may be charged if an order is returned because the address was incorrect, delivery was refused or the parcel was not collected.
Delays, loss and damage
Carrier disruption, weather, peak periods and customs may cause delays outside our control. If an order appears lost, we may need to complete the carrier’s investigation before providing a replacement or refund.
Report damaged or incorrect deliveries promptly, including your order number and photographs of the item and packaging.
International delivery
International shipping is available only where offered at checkout. Unless checkout confirms otherwise, recipients are responsible for applicable import duties, taxes and customs fees.
Contact
For delivery enquiries, email info@ffmototech.com with your order number. Your statutory rights are unaffected.